Temporary Closure of Melbourne Qantas Freight Facilities
Dear Customers,
Stockwell International has received an update from the Qantas Freight Team regarding the temporary closure of facilities in Melbourne due to the stage 4 restrictions currently imposed due to Covid-19:
The Victorian Department of Health and Human Services (DHHS) conducted a full assessment of the sites, and we will continue to work with authorities so we can resume operations as soon as possible given the importance of keeping your freight moving.
A few of our Melbourne-based team were able to help process some urgent medical shipments which were already on route to Melbourne this morning. However, both the international and domestic terminals have now paused operations completely and will remain closed for at least the next 24 hours. Until operations resume, freight cannot be lodged or collected from either terminal in Melbourne.
As a precaution, we’ve removed flights into and out of Melbourne from our online booking portal until midnight tomorrow (4 Aug 2020), and we recommend you seek alternative arrangements for any urgent freight movements as both freighter and passenger services are affected.
We’ll resume operations as soon as we’re able to and we’re continuing to assess other options to minimise disruptions during this time.
For more information or any queries please contact your customer service representative or send your enquiry to [email protected]
