Air Freight Forwarding

Australia’s Premier Air Freight Forwarder

Stockwell’s air freight forwarding services will see your business’ supply chain perform at optimal levels through speed and efficiency, competitive freight rates and personalised service.

In alliance with the International Air Transport Association (IATA), we are industry recognised cargo agents and have membership access to the IATA airline distribution network. Our connections with major global airlines provide us with a wide range of air freight solutions. Our specialist air freight team utilises these solutions to offer our clients the best international air freight forwarding services possible.

For the fastest way to move cargo, with real-time tracking and minimal freight rates, choose Stockwell International air freight forwarding services.

How We Can Help

Weekly Consolidations

We have weekly consolidations from London and the four major U.S. Gateways (Los Angeles / Chicago / New York / Atlanta) to Sydney, Melbourne and Brisbane. Our weekly air freight consolidations allow us to secure competitive freight rates and reduce transit times for our customers’ time-sensitive cargo.

Real-Time Tracking

Our Track & Trace service provides complete visibility of all air cargo statuses in real-time. The Stockwell International client portal retrieves processing information instantaneously and displays and displays it in an easy to use dashboard so that all consignments can be tracked in one place.


Our specialist air freight staff assess each project individually and offer the most suitable insurance options available. Whether you’re looking for full-risk air cargo insurance or partial coverage against damage or loss, our team will pair you with the insurance cover you’re most comfortable with.

International Air Freight Forwarding (Including Customs Brokerage)

With over 50 years of experience in freight forwarding, we have established tremendously strong relationships with our vast network of global airlines. The trust and history we share with this network allow us to provide a seamless logistics service that guarantees cargo arrives safely and as promptly as possible.

We Can Transport Your

The Stockwells Difference

Meet Your Air Freight Forwarding Team

Our Stockwell International team is cross trained in all aspects of our logistics operations.

Client Stories

Take a read through one of our air freight forwarding success stories.

Air freight forwarder case study

This particular client was shipping 5cbm of goods from Mumbai to Melbourne. The shipping documents had already been passed along after the client had been notified of requests for a quote for CIF with local delivery to Melbourne. 

On looking over the documents, we noticed two things; the goods had already arrived and were, in fact, accruing storage at the LCL freight forwarding depot, and that a treatment certificate was required for the commodity. 

The client did not have the treatment certificate and had to go back to the shipper to request one. The shipper then notified the client that it had been couriered and should arrive soon. A tracking number was requested, and documents were in fact, en-route.

We obtained a copy of the document to find out it had been incorrectly filled out and was not accepted by DAFF. The shipper was not able to make any changes as the original had already been sent, and DAFF would not allow customs clearance without proof of treatment. 

Because the goods had been shipped from India, they could be cleared on a copy of the certificate only. However, it was the fact that the original had been sent already and could not be changed that was the issue.

This client required the goods to be cleared urgently and subsequently could not wait on sending the certificate back, especially when each day cost him AU$600 in storage costs. 

The local charges from the handling agent were AU$987 more than they should have been, AU$1200 in additional storage at the local depot had already accrued and, the re-treatment cost the client AU$2756, which he tried to bill back to the shipper, unsuccessfully. 

In this circumstance, CIF should not have been the preferred term of trade used to move LCL freight from places like India and China. This is because by moving under this term, any control along the supply chain is essentially wiped out and puts all responsibility on the supplier. 

The cost of the local charges and the cost of late or lost documents are very expensive. At Stockwells, unfortunately we see this time and time again. Many importers fall into the mistake of assuming CIF is the easiest way to ship, but in fact, it has far more reaching ramifications in the long run when things go wrong. Once the goods arrive in Australia, they are the importer’s problem, including all the costs associated with the aforementioned errors. 

When you ship free on board (FOB), you are putting the responsibility of some of these things on the Australian freight forwarder. The freight forwarder then has the opportunity to liaise with the shipper and work out whether fumigation is required, etc. 

The documents are also handled between the freight forwarder and the shipper, so we are able to assist with overseeing the documents for Australian standards. Unfortunately, under FOB we still do not handle the fumigation, but we can offer advice on commodities where it is required. 

All in all, CIF is suitable under some circumstances (especially where it is not a prerequisite to control the shipping times, costs and or if there were allowable consolidations), however for LCL freight forwarding out of China and India, it does not work in favour of the importer. 

If this particular client had approached Stockwell to advise them on LCL freight forwarding, they would have saved a lot of time and money.

What Our Clients Say

Other Ways We Can Help

Sea Freight Forwarding

Since 1971, we’ve been handling international ocean freight shipments for a range of industries. In that time, we have mastered the process and formed close relationships with major shipping lines providing us with the expertise and specialist network to excel in the sea freight logistics industry. We can help with both full container load (FCL) shipping and less than container load (LCL) shipping.

Learn more about our Sea Freight service.

Domestic Interstate Freight

When you require freight to be moved across our vast country, you can rely on our dedicated domestic linehaul team. We hold close relationships with third-party couriers as well as host a fleet of our own trucks so that we can assist our clients in every way possible.

Learn more about our Domestic Interstate Freight service.

Customs Brokerage

As one of Australia’s first choice customs freight brokers, you can be sure your freight is in good hands. For over 50 years, we’ve been providing a reliable, efficient and personalised service for a range of clients.

Find out more about our Customs Brokerage service.

Frequently Asked Questions

Do you have questions about our air freight management services? Check out our FAQs.

There are two forms of chargeable weight for air freight. The first is the cargo’s gross weight measured in kilograms. This method is focused on the heaviness of the cargo.

The second is the cargo’s dimensional weight measured in cubic metres. This method focuses on the space the cargo will occupy on the flight.

If you are moving heavy but compact cargo, shippers will often opt to charge for actual weight of the cargo. However, if you are moving light cargo that occupies more space, you will likely be charged for the dimensional weight.

To find out more about the chargeable weight for your air freight, contact us.

There is no weight restriction for air freight, but there are some restrictions in place due to limited space within a passenger flight.

Passenger flights do not accept cargo that has a height above 159cm, a length that exceeds 320cm or a weight that is greater than 4,000kg.

However, freighter flights can accommodate far greater capacities. Depending on the weight and size of your cargo, certain types of freighter aircrafts may be required to move your freight.

For more information about the size and weight restrictions and moving large-scale cargo, get in touch.

The weight, content, size of your shipment, and the time sensitivity of your cargo are all variables we consider when guiding you on the best freight forwarding method.

Because air freight often attracts a higher freight rate, particularly during pandemic travel restrictions, we would recommend this method if the freight rate is less than a fifth of the value of your cargo. Typically, air freight is the best method for high value goods such as retail and electronics, where security and fast delivery are essential.

On the other hand, sea freight is often more cost effective and beneficial for importers/exporters forwarding large-scale cargo and/or high volume cargo that is not particularly time sensitive and can arrive in weeks rather than days. For example, hazardous or dangerous goods, FMCG, and general cargo.

However, it’s best to speak to one of our customer service team for the best freight forwarding method tailored to your business needs. Contact us today to arrange a consultation.

Yes, you can; however, some flights will not accept dangerous goods. For example, a passenger flight generally will not carry hazardous cargo. Though depending on specific requirements, freighter flights are more likely to accept.

Subject to the IATA Dangerous Goods Regulations, the airline will determine acceptance at the time of booking. You should also be mindful that moving freight via air often attracts a higher freight rate because of additional handling and packaging requirements.

For more information on shipping dangerous goods via air freight, get in touch with our customer service team.

Choose the experts in international air freight forwarding