The impact of Stockwells’ local presence in WA
As a national leader in freight forwarding, Stockwells is known for its commitment to exceptional customer service and operational excellence. We recently had the opportunity to sit down with our Western Australia (WA) Branch Manager, Leeza Bonavia, to discuss Stockwells’ exciting expansion into WA. Guided by Leeza’s expert leadership, our WA team leverages deep local market knowledge to deliver outstanding client support.
Here’s an insightful Q&A with Leeza about what this strategic move means for businesses locally and across the country.
Q: What is Stockwells’ presence in Western Australia, and how does it support businesses across the country?
Leeza: The business model of Stockwells is largely based on customer excellence. When the opportunity came up to open a WA branch, we seized it to enhance our personalised services for local clients. The Perth branch officially opened in March. Previously, we serviced WA but didn’t have a physical presence. Being physically present now allows us to offer more support for the local people here.
Q: What are the key capabilities of Stockwells’ team in WA?
Leeza: Key to our operations is Austyn, our linehaul expert, who recently relocated to Perth. He brings valuable expertise in linehaul logistics, linking the east and west coasts efficiently while allowing for more opportunity to grow into the WA market. Our services in WA range from imports and exports to warehousing, container unpacking and repacking and local transport. Essentially, our full scope of logistics services ensures we can handle everything from container movements to local deliveries.
Q: What type of businesses in WA and beyond benefit from Stockwells’ services?
Leeza: Our current client base is predominantly national, but our aim is also to support local WA businesses. Small and family-run businesses can benefit from our personalised touch, which differentiates us from larger, multinational forwarders. We can support the full supply chain for them by having a full link globally into Australia and New Zealand. Having a physical team allows us to have local people supporting local people.
Q: How does having a presence across the West Coast enhance Stockwells’ support for Australian businesses?
Leeza: Having a physical team in WA means local support for local businesses, ensuring they have a direct link to our comprehensive supply chain solutions. This local presence enhances our ability to provide an integrated service across Australia and New Zealand, ensuring businesses get the benefit of our deep industry knowledge and logistical expertise. This national presence helps us bridge the gap between the east and west coasts, offering cohesive and efficient logistics solutions.
Q: In what ways does Stockwells’ impact improve client operations through efficient logistics and strategic insight?
Leeza: Stockwells prides itself on maintaining flexibility and responsiveness, thanks to our mid-sized nature. Our long-standing presence in WA, coupled with a strong network of global partners, allows us to offer robust and efficient supply chain solutions. We utilise advanced cargo systems to provide quick access to information and ensure our logistics are as streamlined as possible. All our strategies are built around the core of our business—our customers—ensuring they remain central to every logistical decision we make.
Exciting times ahead for the Stockwells WA team
Stockwells’ expansion into WA marks an exciting new chapter. As Leeza highlights, having local expertise while maintaining national reach allows us to offer tailored logistics solutions that are both efficient and flexible.
With a strong focus on customer excellence, Stockwells is set to support a wide range of businesses by enhancing their supply chain operations.
Whether you are a local WA business or a national company looking to optimise your logistics, Stockwells is here for you. Connect with us today to learn more about our comprehensive supply chain solutions and how we can support your business from coast to coast
Reach out to us for a quote or consultation.