Tracking and Transparency in Freight Forwarding and Why it Matters More Than Ever

Tracking and Transparency in Freight Forwarding and Why it Matters More Than Ever

Own your logistics

In today’s fast-paced economy, transparency and visibility in logistics are no longer luxuries – they are essential. Freight forwarding has become increasingly complex as supply chains expand across continents, involving numerous stakeholders, touchpoints and regulatory requirements. 

For businesses to remain competitive, having a clear view of their shipments is non-negotiable. Stockwells, one of Australia’s pioneering freight forwarding specialists, is addressing this need with the launch of their new Track and Trace platform – a game-changer for clients seeking control, transparency and collaboration in managing their logistics. 

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The role of tracking and transparency in freight forwarding 

Transparency in freight forwarding is not just about knowing where your shipment is – it’s about fostering trust, reducing risk and optimising operations. Clients need real-time insights to make informed decisions, mitigate delays and reduce costs. 

As sustainability takes centre stage in global trade, businesses are increasingly interested in monitoring their environment impact – such as fuel emissions and traffic lane efficiency. 

In the freight and logistics world, disruptions such as port congestion, fluctuating trade regulations and unforeseen delays can have significant financial impacts. The ability to track and trace shipments gives our clients the ability to reduce these risks and make more informed decisions.

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Meet Track and Trace

With over half a century of experience as a family-owned freight forwarder, Stockwells has long been committed to reliable and efficient logistics solutions. Our Track and Track software is the next step in providing our clients with visibility and peace of mind.

Customisable dashboard

Every client has unique needs, and the Track and Trace program recognises this by offering customisable dashboards. These dashboards allow clients to view comprehensive details about their shipments, both current and historical. 

By putting all critical shipment data in one easily accessible location, clients retrieve information without having to contact someone. 

Enhanced collaboration

Effective freight forwarding relies on seamless communication between clients and our team. Track and Trace streamlines this process by enabling clients to upload documents directly to the system. 

This eliminates constant back-and-forth and encourages efficient collaboration with Stockwells’ customer service team.

Live tracking updates

Real-time updates are a huge part of Track and Trace. Clients can monitor their shipments status at any given moment, giving them reassurance at every step. 

Whether it’s tracking a container’s dehire time frame or knowing the exact location of a critical shipment, this live visibility allows you to address potential issues before they escalate. 

Analytics and reporting

In an age of data-driven decision making, the tracking program integrates powerful analytics and reporting features. Clients can access detailed insights into shipment performance, trade lanes and even fuel emissions.

These reports provide actionable information to optimise supply chains, reduce costs and align with sustainability initiatives. 

Goodbye hidden costs

One standout feature of the Track and Trace program is its ability to help clients avoid unnecessary expenses, such as dehire penalties. Dehire costs, incurred when containers are not unpacked and returned within a specified time frame, can be substantial.

Real-time visibility and alerts ensure shipments are managed efficiently, saving businesses from unexpected financial speed bumps.

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Features at a glance

Easy to navigate dashboard

Instant access to orders and shipments.

Full customisable data table

Need to know how many orders are due to arrive in 7 days? Just filter and sort to view any essential info regarding your orders. Add multiple filters, sort columns, drag and drop columns.

Keep informed 

Keep track of orders and shipments with ease. Contains GPS tracking, shipment details, route information, invoices and more.

Plan ahead

Know what’s ahead by checking the milestones for each order.

Flexible analytics

Calendar view for arrivals, delivery and dehire – as well as charts for shipment and container count.

Go green

Access information regarding your order’s carbon emission.

Web and mobile compatible 

Accessible on all browsers on PC, laptops and mobile.

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Help us help you  

The benefits of the tracking and transparency extend beyond clients – it also empowers our team. With an integrated system that consolidates data, documents and analytics, we can work more efficiently and deliver a higher level of service. This streamlined approach ensures every shipment is handled with precision and care.

For clients, the program represents a shift towards greater ownership of their logistics. By providing tools to monitor, manage and collaborate on shipments, Stockwells is giving businesses the resources they need to succeed.

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A strategic investment in the future 

As an Australian Trusted Trader with a reputation for reliability, we recognise that visibility is the foundation of successful logistics. By enhancing transparency, Stockwells is setting a new standard in freight forwarding.

From reducing delays and costs to gaining actionable insights, this platform positions businesses for success in a rapidly changing world.

For businesses looking to optimise their logistics and supply chain management, the Track and Trace tool is a clear advantage. Stockwells continues to embody the values of reliability, collaboration and innovation that have defined their half-century legacy.

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